[vc_row css=”.vc_custom_1493635064240{padding-top: 8em !important;}”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_icon icon_fontawesome=”fa fa-server” color=”purple” background_style=”rounded” size=”lg” align=”center”][vc_custom_heading text=”Self-Hosted” font_container=”tag:h2|font_size:28px|text_align:center|line_height:36px” google_fonts=”font_family:Muli%3A300%2C300italic%2Cregular%2Citalic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1493751941160{margin-bottom: 0px !important;}”][vc_separator color=”blue” border_width=”5″ el_width=”10″][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”IT Service Management” font_container=”tag:h2|font_size:24px|text_align:center|line_height:30px” google_fonts=”font_family:Muli%3A300%2C300italic%2Cregular%2Citalic|font_style:400%20regular%3A400%3Anormal”][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1493635456630{padding-right: 5% !important;padding-bottom: 5.5em !important;padding-left: 5% !important;}”][vc_column width=”1/3″ css=”.vc_custom_1493635487992{padding-top: 2em !important;padding-right: 2em !important;padding-bottom: 2em !important;padding-left: 2em !important;background-color: #ffffff !important;border-radius: 4px !important;}”][vc_column_text custom_font_size=”2.6em” css=”.vc_custom_1483036262079{margin-bottom: 0.7em !important;}”]
Free
[/vc_column_text][vc_separator color=”green” border_width=”3″ el_width=”10″ css=”.vc_custom_1493636318226{margin-top: 0em !important;margin-bottom: 1em !important;}”][vc_custom_heading text=”Key Features” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493635325907{margin-bottom: 0.5em !important;}”][vc_column_text]
Incident Management
Service Desk Functionality
Knowledge Base
IOS and Android Technician Apps
Dashboards
Unlimited Customer License
[/vc_column_text][vc_custom_heading text=”Production Support” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493637882763{margin-bottom: 0.5em !important;}”][vc_column_text]
P1 response time: 7 business days
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Standard
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Additions to Free Version” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493637402180{margin-bottom: 0.5em !important;}”][vc_column_text]
Service Asset & Conf. Management
Supplier Management
Service Level Management
Service Catalog Management
Periodic Processes
Reports
Free Installation and Education
Professional Customization Support
[/vc_column_text][vc_custom_heading text=”Production Support” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493637882763{margin-bottom: 0.5em !important;}”][vc_column_text]
Unlimited Email Support
P1 response time: 8 business hours
[/vc_column_text][button button_text=”Contact Us” button_link=”url:http%3A%2F%2Fwww.goosm.com%2Fcontact-us%2F|||” button_color=”purple” align=”center” css=”.vc_custom_1493642816965{margin-bottom: 0px !important;}”][/vc_column][vc_column width=”1/3″ css=”.vc_custom_1493638774614{padding-top: 2em !important;padding-right: 2em !important;padding-bottom: 2em !important;padding-left: 2em !important;background-color: #ffffff !important;}”][vc_column_text custom_font_size=”2.6em” css=”.vc_custom_1493638614553{margin-bottom: 0.7em !important;}”]
Enterprise
[/vc_column_text][vc_separator color=”violet” border_width=”3″ el_width=”10″ css=”.vc_custom_1493636700446{margin-top: 0em !important;margin-bottom: 1em !important;}”][vc_custom_heading text=”Key Features
Additions to Standard Version” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493638624783{margin-bottom: 0.5em !important;}”][vc_column_text]
Request Management
Change Management
Problem Management
[/vc_column_text][vc_custom_heading text=”Production Support” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493637882763{margin-bottom: 0.5em !important;}”][vc_column_text]
Unlimited Email Support
P1 response time: 6 business hours
[/vc_column_text][button button_text=”Contact Us” button_link=”url:http%3A%2F%2Fwww.goosm.com%2Fcontact-us%2F|||” button_color=”purple” align=”center” css=”.vc_custom_1493642824533{margin-bottom: 0px !important;}”][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Customer Service Management” font_container=”tag:h2|font_size:24px|text_align:center|line_height:30px” google_fonts=”font_family:Muli%3A300%2C300italic%2Cregular%2Citalic|font_style:400%20regular%3A400%3Anormal”][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1493635456630{padding-right: 5% !important;padding-bottom: 5.5em !important;padding-left: 5% !important;}”][vc_column width=”1/6″][/vc_column][vc_column width=”2/6″ css=”.vc_custom_1493636951086{padding-top: 2em !important;padding-right: 2em !important;padding-bottom: 2em !important;padding-left: 2em !important;background-color: #ffffff !important;border-radius: 4px !important;}”][vc_column_text custom_font_size=”2.6em” css=”.vc_custom_1493636677059{margin-bottom: 0.7em !important;}”]
Standard
[/vc_column_text][vc_separator color=”violet” border_width=”3″ el_width=”10″ css=”.vc_custom_1493636700446{margin-top: 0em !important;margin-bottom: 1em !important;}”][vc_custom_heading text=”Key Features” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493640251071{margin-bottom: 0.5em !important;}”][vc_column_text]
Outbound Operation
Dialog Management
Conversation Texts
Knowledge Base
Frequently Asked Question
Unified Desktop
Alternative Channels
Business Integration
[/vc_column_text][vc_custom_heading text=”Production Support” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493637882763{margin-bottom: 0.5em !important;}”][vc_column_text]
Unlimited Email Support
P1 response time: 8 business hours
[/vc_column_text][button button_text=”Contact Us” button_link=”url:http%3A%2F%2Fwww.goosm.com%2Fcontact-us%2F|||” button_color=”purple” align=”center” css=”.vc_custom_1493642833152{margin-bottom: 0px !important;}”][/vc_column][vc_column width=”2/6″ css=”.vc_custom_1493638774614{padding-top: 2em !important;padding-right: 2em !important;padding-bottom: 2em !important;padding-left: 2em !important;background-color: #ffffff !important;}”][vc_column_text custom_font_size=”2.6em” css=”.vc_custom_1493638614553{margin-bottom: 0.7em !important;}”]
Enterprise
[/vc_column_text][vc_separator color=”violet” border_width=”3″ el_width=”10″ css=”.vc_custom_1493636700446{margin-top: 0em !important;margin-bottom: 1em !important;}”][vc_custom_heading text=”Key Features
Additions to Standard Version” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493638624783{margin-bottom: 0.5em !important;}”][vc_column_text]
[/vc_column_text][vc_custom_heading text=”Production Support” font_container=”tag:h3|font_size:1.1rem|text_align:center|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1493637882763{margin-bottom: 0.5em !important;}”][vc_column_text]
Unlimited Email Support
P1 response time: 6 business hours
[/vc_column_text][button button_text=”Contact Us” button_link=”url:http%3A%2F%2Fwww.goosm.com%2Fcontact-us%2F|||” button_color=”purple” align=”center” css=”.vc_custom_1493642839749{margin-bottom: 0px !important;}”][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row]